At Arena Breakout: Realistic FPS, we are dedicated to delivering a tense, immersive, and authentic survival-shooter experience for players worldwide. Since our content consists of digital goods and online services, all sales are generally considered final, and refunds are typically not available once a purchase has been completed. This policy helps us maintain fair pricing, expand features, and continue developing new weapons, gear, maps, events, and updates that keep the game fresh and challenging. However, we understand that unexpected issues — such as technical errors, device compatibility problems, or difficulties accessing purchased content — may sometimes prevent you from fully enjoying the game. If this happens, we encourage you to contact our support team within 14 days of purchase. Each request will be carefully reviewed, and depending on the situation, possible solutions may include a full or partial refund, in-game credits, restoration of missing items, or direct technical assistance. To minimize the chance of dissatisfaction, we recommend reviewing product details, system requirements, and compatibility information before making a purchase. Our support team is committed to providing professional and timely help, ensuring every player feels heard and supported. Refund decisions will always follow the guidelines in this policy and may vary based on each case. Above all, your satisfaction is our top priority. We strive to make every raid in Arena Breakout intense, fair, and rewarding — whether you are entering your first survival mission or extracting high-value loot in a high-risk zone. Every purchase contributes to the growth of the game and strengthens the global community, where every player can enjoy an unforgettable and meaningful survival FPS experience.